Posts Tagged ‘transitional relief’

FABs – Frequent Agent Blindspots. #1 – Overlap relief

June 29, 2010 1 comment

I have lost track of the number of times I’ve looked back through a client file to find errors or omissions by a predecessor (or myself – I’m as guilty as anyone): we’re all human and therefore fallible. Over time patterns emerge, and there are a few key areas that are persistently either ignored or not followed up.

Overlap relief is one such area. Read more…